Effective Date: January 20, 2025

1. Introduction

Welcome to Greenway Auto Recycling (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, https://greenwayautorecycling.com/ (the “Site”), contact us, request a quote, or use our services. This Privacy Policy is intended to explain our privacy practices clearly and understandably and applies to personal information collected through our Site and in connection with our services.

2. Information We Collect

We may collect personal information that is reasonably necessary to provide our services, respond to your inquiries, process requests, and operate and improve our Site. The types of information we may collect include:

• Contact Information: This may include your name, email address, phone number, mailing address, and other information you voluntarily provide when contacting us, requesting a quote, arranging vehicle removal, or using our services.
• Vehicle and Service Information: This may include your vehicle’s make, model, year, condition, location, ownership or registration information, and other information reasonably necessary to provide vehicle purchasing, towing, recycling, and related services.
• Website and Usage Information: We may automatically collect certain technical information when you visit our Site, such as your IP address, browser type, device type, operating system, pages viewed, referring website, and the date and time of your visit. This information may be collected through server logs, cookies, analytics tools, or similar technologies, depending on the features and tools used on our Site.

3. How We Use Your Information

We use personal information only for purposes that are reasonably necessary for our business and the purposes described at the time the information is collected. These purposes may include:

• To provide, coordinate, and maintain our services, including responding to requests, providing quotes, arranging vehicle removal or towing, processing transactions, and completing related administrative requirements.
• To communicate with you, respond to inquiries, provide customer support, confirm service arrangements, and provide information related to your requests or transactions.
• To understand how our Site and services are used, analyze website performance, improve our services and user experience, and evaluate feedback.
• To comply with applicable laws, regulations, legal processes, and record-keeping requirements, and to establish, exercise, or defend our legal rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information. We may disclose personal information where reasonably necessary to provide our services, operate our business, comply with legal obligations, or for other purposes identified at the time of collection. Circumstances may include:

• Service Providers: We may share personal information with trusted third-party service providers that assist us with business operations and the delivery of our services, such as towing providers, website hosting providers, technology providers, analytics providers, communications providers, or other vendors. These service providers receive only the information reasonably necessary to perform their services for us and are expected to handle personal information in accordance with applicable privacy requirements.
• Legal and Regulatory Requirements: We may disclose personal information where required or permitted by applicable law, court order, legal process, regulatory requirement, or valid request from a government or public authority.

5. Data Security

We use reasonable physical, technical, and organizational safeguards appropriate to the sensitivity of the personal information we hold. These safeguards are designed to protect personal information against loss, theft, unauthorized access, collection, use, disclosure, copying, modification, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable steps to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, regulatory, tax, accounting, or record-keeping requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it in accordance with our applicable retention practices

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Address: 119 Manville Rd, Unit 1, Scarborough, ON M1L 4J7
• Email: contact@greenwayautorecycling.com
• Phone: (416) 783-9026

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

11. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to help operate the Site, understand how visitors use our Site, improve website performance, and support our marketing and analytics activities.

Cookies are small text files stored on your device when you visit a website. Depending on the tools we use, these technologies may collect information such as your IP address, browser type, pages visited, referring website, and interactions with the Site.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality of the Site.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies

12. Consent

Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information. By providing personal information to us for a specific purpose, you consent to its collection, use, and disclosure for that purpose, subject to applicable legal requirements and exceptions.

You may withdraw consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we may not be able to provide certain services or respond to certain requests.

Last Updated: 19 August 2026